Dear Executive Director,
As someone leading a mission-driven organization, you understand that your success depends not just on your vision, but on your team's ability to execute it together.
The Real Challenges Facing Non-Profit Leadership
In my years working with non-profit leaders, I've seen how communication challenges can significantly impact your ability to fulfill your mission:
Board-staff tensions that drain energy from your important work
Leadership teams struggling to provide clear direction during funding uncertainties
Program directors working in silos rather than collaboratively
Staff burnout from unresolved conflicts that no one addresses
Passionate team members whose communication styles create unintended friction
Limited resources being wasted due to miscommunication and rework
Ready to Lead a Mission-Focused Organization Where Everyone Rows in the Same Direction?
My name is Beth Wonson, and I've developed solutions specifically for non-profit leaders like you. Through targeted facilitation and workshops customized for mission-driven organizations, we help strengthen the communication foundation necessary to navigate limited resources, stakeholder expectations, and the unique challenges of non-profit leadership.
What Makes Our Approach Different: Navigating Challenging Dialogue®
“It blew my mind …
how complicated we make things and how simple it really can be when we just strip everything away and get down to the facts. EVERYONE needs this. Every manager, leader, parent, teacher, coach, counselor, etc... basically, anyone who communicates with others needs to take [Navigating Challenging Dialogue].”
— Becky Gray, Executive Director, must! Charities
While many consultants understand traditional management, few address the unique dynamics of mission-driven organizations.
Navigating Challenging Dialogue (NCD) fills that critical gap by focusing on the skills most needed in non-profit environments.
NCD provides Executive Directors and their teams with tools for:
Building trust among diverse stakeholders (board members, staff, donors, and community).
Developing emotional intelligence to navigate passion-driven discussions.
Creating frameworks for productive dialogue around sensitive topics like funding priorities.
Strengthening board-staff relationships through better communication.
Your team works with real challenges from your organization throughout all activities—ensuring immediate relevance to your mission.
Who Benefits Most From Our Program
Our non-profit clients typically reach out when:
Their mission impact is being limited by internal communication challenges.
Board-staff dynamics are creating unproductive tension.
Dedicated staff members are burning out from conflict avoidance.
Funding or strategic transitions require heightened alignment.
Program outcomes are falling short despite committed, passionate staff.
As an Executive Director, you see your organization's potential to create greater impact. We help you unlock it through better communication.
Our Collaborative Approach for Non-Profit Excellence
Our workshops are specifically tailored to address the unique communication challenges in mission-driven organizations. We understand that non-profits operate differently—with multiple stakeholders, limited resources, and team members who are deeply invested in your cause.
The NCD Process has helped hundreds of non-profit organizations communicate clearly in ways that honor their missions while creating practical pathways forward. Most importantly, it gives everyone—from board members to frontline staff—a common language for difficult conversations.
“The NCD Essentials workshop totally met my expectations.
I loved the use of case study and hearing the individual reflections along the way. This workshop was more robust than most others because of this engagement. Beth provides a clear framework with a different energy than any other workshop I’ve attended. It was amazingly collaborative and open for such a potentially nerve-wracking topic!”
— Stephanie Polen, The Polen Group
The Workshop Series That Transforms Teams
Your leadership team participates in three transformative workshops:
Workshop 1: NCD Essentials
Learn the foundational toolkit for building trust through self-awareness, emotional self-regulation, empathy, and curiosity—skills especially critical when leading mission-driven teams with diverse stakeholders.
Workshop 2: Mastering Feedback
In effective non-profits, feedback flows freely between board, leadership, and staff. This workshop, based on my book "Mastering Feedback," teaches everyone to give and receive feedback in service of your mission, strengthening accountability while preserving relationships.
Workshop 3: Coaching in the Workplace
Authentic coaching is essential for organizations working to maximize impact with limited resources. This workshop provides the coaching skills that help non-profit leaders develop their teams while navigating the unique challenges of mission-driven work. This workshop provides the coaching skills that most leaders never receive training for—even naturally talented coaches benefit from developing these skills.
Each Workshop Includes:
Private online classroom with all materials, assessments, and instructor access
Digital copy of the official NCD handbook, Turn this Conversation Around.
Digital copy of Mastering Feedback: Everything You've Never Been Told About How to Give Feedback.
Access to our Online Learning Center with professional development guides, assessments, and videos.
Building Sustainable Change
A few months after workshops end, we host the NCD Sustainability Builder—a 2-session online event where participants:
Review tools through the specific lens of your non-profit's challenges.
Share successes and pose questions about real mission-driven scenarios.
Receive coaching to address challenges unique to non-profit leadership.
Develop strategies to maintain healthy communication even during funding or leadership transitions.
Let's Amplify Your Mission Through Better Communication
Since 2010, I've been supporting non-profit organizations across America to achieve their missions with greater ease and impact. As an Executive Director, you deserve communication tools specifically designed for the complexities of mission-driven leadership. Together, we can build the communicative, collaborative culture that will help your organization create even greater impact in the communities you serve.
Connect with Me, Beth Wonson
Hi, I'm Beth. I'm glad you're here! If you’re ready to learn how I can help your organization — or to ask me any questions — you can:
Message me below.
Schedule a free call with me.
Or you can email me the details: support@ncdsolution.com
Beth Wonson, Founder of Navigating Challenging Dialogue®, Communications Expert
“I can say without hesitation that nobody’s more skilled than Beth and her team at maximizing your potential as a leader.”