HR Departments:
Transform Your Workplace Culture Through Better Communication

Dear HR Professional,

I understand the challenges you face every day. Those communication-based conflicts that land on your desk? They're not just headaches—they're time drains that pull you away from strategic work.

The Real Challenges HR Teams Face

As an HR leader, you're all too familiar with the scenarios:

  • People managers who avoid difficult conversations at all costs

  • Feedback that's delivered poorly (or not at all)

  • Teams of highly skilled professionals missing goals due to miscommunication

  • Managers who lack coaching skills in their leadership toolkit

  • Departments passing poor performers around instead of addressing performance issues

  • Conflicts that simmer and drain morale because no one knows how to address them properly

Ready to Build a Culture Where Everyone Works Toward the Same Goal?

My name is Beth Wonson, and I've developed a solution specifically for HR teams like yours. Through expert facilitation and personalized workshops, we help your organization develop the communication skills necessary to navigate change, uncertainty, and roadblocks—even with teams of varying management abilities and leadership styles.

What Makes Our Approach Different: Navigating Challenging Dialogue®

Becky Gray, Executive Director, must! Charities

“It blew my mind …

how complicated we make things and how simple it really can be when we just strip everything away and get down to the facts. EVERYONE needs this. Every manager, leader, parent, teacher, coach, counselor, etc... basically, anyone who communicates with others needs to take [Navigating Challenging Dialogue].”

— Becky Gray, Executive Director, must! Charities

Most professional development programs focus on traditional management tools but miss what's essential for success: building trust, effective communication, and accountable teams. 

Navigating Challenging Dialogue (NCD) fills that critical gap. NCD provides a toolkit focused on:

  • Building self-awareness.

  • Developing emotional self-regulation.

  • Cultivating empathy and curiosity.

  • Creating a framework for fact-based dialogue, even when conversations feel risky.

The best part? Your team works with their own real-life challenges throughout all activities and practice sessions.

Who Benefits Most From Our Program

Our clients typically reach out when they've hit a ceiling of success but are being held back by:

  • Miscommunication and misunderstandings

  • Lack of team alignment

  • Ingrained negative habits

  • Strong personalities creating friction

  • Unhealthy conflict leading to missed goals and derailed strategic plans

As an HR professional, you see your team's potential. We help you unlock it.

Our Collaborative Training Approach

Our workshops teach the practical application of NCD tools to strengthen your workplace culture while empowering your organization to fulfill its mission effectively. With NCD as a foundation, your team will navigate change and uncertainty while empowering staff to use their strengths productively.

The NCD Process has helped hundreds of organizations communicate clearly in ways that create connection, build bridges, and deliver results. Most importantly, it gives everyone a common language for difficult conversations.


“The NCD Essentials workshop totally met my expectations.

I loved the use of case study and hearing the individual reflections along the way. This workshop was more robust than most others because of this engagement.  Beth provides a clear framework with a different energy than any other workshop I’ve attended. It was amazingly collaborative and open for such a potentially nerve-wracking topic!”

— Stephanie Polen, The Polen Group

The Workshop Series That Transforms Teams

Your team participates in three powerful workshops:

Workshop 1: NCD Essentials

An introduction to the foundational toolkit for building trust through self-awareness, emotional self-regulation, empathy, and curiosity—skills necessary for effective leadership and communication.

Workshop 2: Mastering Feedback

In healthy organizations, feedback is normalized. This workshop, based on my book "Mastering Feedback," teaches employees at all levels to comfortably give and receive regular feedback, fostering accountability while keeping teams on course.

Workshop 3: Coaching in the Workplace

Authentic coaching is essential for organizations looking to grow while building a strong, healthy staff. This workshop provides the coaching skills that most managers never receive training foreven naturally talented coaches benefit from developing these skills.

Each Workshop Includes:

  • Private online classroom with all materials, assessments, and instructor access

  • Digital copy of the official NCD handbook, Turn this Conversation Around.

  • Digital copy of Mastering Feedback: Everything You've Never Been Told About How to Give Feedback.

  • Access to our Online Learning Center with professional development guides, assessments, and videos.

Building Sustainable Change

A few months after workshops end, we host the NCD Sustainability Builder—a 2-session online event where participants:

  • Review tools and go deeper into NCD strategies as they apply directly to your organization.

  • Share successes and pose questions about real experiences.

  • Receive coaching to address your challenges.

  • Gain a shared perspective and language that supports organizational growth.

As an HR professional, you deserve solutions that create lasting change—not just quick fixes.

Since 2010, I've been supporting organizations to achieve their missions with ease and clarity. Together, we can build the communicative, collaborative workplace culture you envision.

Connect with Me, Beth Wonson

Hi, I'm Beth. I'm glad you're here! If you’re ready to learn how I can help your organization — or to ask me any questions — you can:

Beth Wonson, Founder of Navigating Challenging Dialogue®, Communications Expert

I can say without hesitation that nobody’s more skilled than Beth and her team at maximizing your potential as a leader.
— Todd Simendinger, School Principal