The secret to holding people accountable

People often ask me, “What is the secret to holding people accountable?” I believe that the question itself is flawed. There’s no effective way to force or persuade people into being accountable.

The truth is, you must empower people to hold themselves accountable.

Managers and supervisors who are bogged down in chasing, cajoling, bribing, or threatening others to be accountable are the same managers who are soon overwhelmed, exhausted, and dissatisfied with their jobs.

Managers who establish accountability as one of the norms for being a valued and successful employee will spend less time micromanaging their staff and more time empowering, developing, and rewarding their staff.

Follow this link to download The NCD Approach to Creating Accountability Norms Within Your Team.

This is my step-by-step process for making accountability part of the culture of your work environment. Regardless of your role in your organization, taking time to explore and make accountability norms transparent will relieve the burden of chasing others and trying to “hold people accountable”.

Feel free to share this with your own manager or leaders in your organization!