NCD Publishing

Beth Wonson is a communication expert and executive advisor who helps clients learn to end miscommunication mishaps, chaos, and costly conflicts. Early in Beth’s career, she got fed up with all the time she wasted clearing up her miscommunications. Through research and practice, Beth created Navigating Challenging Dialogue® (NCD), a toolkit for building trust and healthy communication by developing self-awareness, emotional self-regulation, empathy, and curiosity. 

NCD is a proven process for dealing with tricky communication and conflict. 

Now, Fortune 500s, nonprofit organizations, government agencies, and schools use the tools and strategies of NCD to become communicators who empower others through meaningful, drama-free conversations.

The Official Handbook of Navigating Challenging Dialogue

The official handbook of Navigating Challenging Dialogue®

Turn This Conversation Around: The 4-Stage Process for Communication with Connection

Our ability to dialogue is essential to how we work, solve problems, and connect. Yet we are increasingly facing communication that feels more like a debate.

With emotionally charged conversations, we dig into our position trying to be heard and understood. When we're weary of conflict, we start avoiding conversations altogether. Either way, healthy communication breaks down. Everyone is left unsatisfied, often with damaged relationships.

There is another option — Turn the Conversation Around!

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Beth Wonson's Q&A on her book, "Turn This Conversation Around: The 4-Stage Process for Communication with Connection".

“[Beth] builds a solid case throughout the text for the value of following the steps she enumerates. A thoughtful and well-written explanation of how to communicate.
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The NCD Framework for Effective FEedback

Mastering Feedback: Everything You’ve Never Been Told About How to Give Feedback

Are you ready to stop dreading giving feedback? Or having what you thought would be a simple feedback session go horribly wrong? Do you wish you knew how to approach giving feedback to emotional or resistant employees?

Are you ready to start using feedback as an effective tool that positively supports your teams, your goals and yourself?

This is a book that enables you to take action immediately!

Using the simple 4-step process laid out in this book, in no time at all you will become skillful and confident in both giving and receiving feedback in ways that foster empowerment, growth, and development in yourself and others.

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