Based on her best selling book, “Mastering Feedback: Everything You’ve Never Been Told About How to Give Feedback”, Beth busts the myths and misconceptions that we’ve come to accept about what feedback is and how it serves us.

Beth will share stories from her 10 years of retraining business leaders and managers about how, when and why to give feedback. 

KEY TAKEAWAYS

• Explore why there is so much resistance and hesitancy to give feedback.

• Why the feedback sandwich should never be used.

• Understand the importance of asking for feedback.

• Gain insight into how to normalize feedback as a tool for employee engagement.

• Be introduced to a simple process for preparing and giving feedback.

There is so much talk about the importance of empathy in the workplace. And while this is true, there is also a risk that empathy becomes something that people add like seasoning on a meal. 

In this session, Beth will share how to build an empathy practice into your work and your life. Through engaging stories, Beth will help participants to understand how empathy can simply be woven into the fabric of leadership.

KEY TAKEAWAYS

• Refresh their definition of empathy.

• Explore the negative impacts when empathy is deployed for manipulation.

• Discover how empathy can increase engagement, connection and understanding.

• Develop goals for deepening their own empathy skills through their current activities.

Beth created the Navigating Challenging Dialogue® Process because she herself was challenged by stepping into unhealthy conflicts or drama and chaos resulting from unclear communication. Since 2008, the tools of NCD have been helping individuals and organizations reduce unnecessary drama, chaos and miscommunication. 

In this engaging presentation, Beth will share the key mantras of NCD and how you too can use these to simple phrases to disrupt the patterns of communication that turn simple conversations into unhealthy conflicts. K

KEY TAKEAWAYS

• Understand why we have an innate tendency toward creating drama and chaos.

• Learn how to use the NCD mantras to disrupt your tendencies and build new neural pathways.

• Leave with steps to begin using the mantras immediately to communicate more effectively at work, home or in the community.

Presented by: Beth Wonson

We all know feedback is required for growth and development. That is the truth. And yet our ego wants to believe that we are highly capable and skillful. This causes a resistance to both giving and receiving feedback.

Now that we are in a pandemic and people are suffering, grieving, disappointed, and coping with so many factors outside our control, managers are more resistant than ever to give feedback.

And yet clear, kind, fact-based feedback is an essential foundational component for how we are able to continue to develop and achieve goals, especially in great uncertainty.

In this talk, Beth provides the audience  with a simple, easy to implement framework for giving feedback. As a result, they will be able to manage their resistance and be empowered to give the essential consistent feedback that their team needs to move through uncertainty, manage change and continue to grow and develop.  

KEY TAKEAWAYS

• Learn why we tend to resist feedback.

• Get clear on how telework and the pandemic are impacting the willingness to give feedback.

• Explore how limiting beliefs impact the delivery of feedback.

• Think differently about the relationship between emotional self-management and how feedback is received.

• Be introduced to the Mastering Feedback 4-step process. 

Presented By: Beth Wonson

It’s learning self-leadership and communication that reduces the emotional work of leading. This requires brave work, tough conversations, and showing up with your whole heart. Beth’s use of humor, relatable anecdotes, and actionable steps will keep your audience engaged and feeling empowered.

KEY TAKEAWAYS

• How to generate authentic, meaningful connections with others.

• Strategies for intentional self-leadership.

• How to engage in healthy conflict.

• Understanding and using the power of authentic curiosity as a tool for connection.

• How to engage productively in emotionally challenging conversations.

• How to proactively reduce drama, chaos, and conflict through self-management.

Presented By: Beth Wonson

The social and emotional competency required for effectively managing humans is often discounted. The potential for anger and resentment to build within the drain of managing under stress is often overlooked. Beth’s direct and humorous style will bring these topics to life for your audience. Attendees will see themselves reflected in her storytelling while connecting with clear, effective action steps.

Key Takeaways

• How the expectations you hold for yourself generates frustration with others.

• Why innate desire for belonging keeps you from holding others accountable.

• How we unconsciously reward negative behaviors.

• Strategies to balance the desire to be liked with the courage to lead effectively.

• Steps to prioritize development of self-awareness as an essential lifelong practice.

Presented By: Beth Wonson

Your workplace culture already exists. Here are the big questions:

How do you cultivate a workplace culture that drives engagement and the potential to exceed organizational goals? Is that culture intentional, or unintentional?

Beth will share why it’s critical to foster self-leadership and make change for the good of the whole, sustainable. You’ll learn how to take the steps necessary for less drama, miscommunication, and chaos while achieving greater team and organizational success.

Key Takeaways

• Uncovering unspoken behavioral norms currently driving culture.

• Can behavior expectations be part of performance measures?

• Why putting culture first feeds sustainability.

• Strategies to reduce drama and chaos and increase clarity.

• How to balance an individualist culture with a focus on the good of the whole.

• Using curiosity to foster accountability.

Presented By: Beth Wonson

You’ve worked hard to rise to leader status. Congratulations on making it! And for many of us, once standing on that platform, you look around and experience moments of real isolation. The day in and day out work of leaders is both rewarding and chips away at confidence.

Through stories Beth shares her own relationship with leadership confidence as well as lessons from working with hundreds of leaders of all stripes. 

Key Takeaways

• Why leadership confidence is fluid and changes day-to-day.

• How to recognize and recover when you question your ability.

• The importance of professional relationships.

• Strategies for on-going reflection and self-coaching.